Return Policy/Drop Policy:
​
Online Classes/Correspondence: There are no refunds for online/self-paced courses.
Blended Courses (Online/Virtual):
​
1. Partial Refunds for Dropping Classes Before Start Date (course start date, not virtual class session date).
a. Dropping the Class 8 or More Days Before Start Date: You are eligible for a 50% refund if you drop the class at least 8 days before the start date.
b. Dropping the Class 7 Days or Less Before Start Date: No refunds will be issued if you drop the course within 7 days of the start date.
2. No Refunds after Course Start Date
Once the course has started, no refunds will be provided regardless of the amount of content accessed or the reason for dropping the class.
​​​
How to Request a Refund
To request a refund, please follow these steps:
-
Contact us at networxllc@sbcglobal.net within the applicable refund window.
-
Provide your full name, the course name, and the reason for your refund request.
We will review your request and respond within 3-5 business days.
Enrollment in these courses are strictly non-transferable. This means that the registered participant is the only individual who is permitted to attend and participate in the course. Transferring enrollment or sharing course access with another person is not allowed under any circumstances.
​​
​
​
In-Service/Professional Development/Consulting Services: A 50% deposit is required to secure your date. Once payment has been made, the customer must cancel the training event/consulting session at least 14 days before the start date of the event or session to receive a refund of deposit. There are no refunds or adjustments to the invoice for missing or absent staff members. There will be adjustments in the invoice for additional staff that are present during the training. Full remaining payment is due immediately after the training event. No certificates will be provided until payment is made in full.
​
How to Request a Refund
To request a refund, please follow these steps:
-
Contact us at networxllc@sbcglobal.net within the applicable refund window.
-
Provide your full name, the course name, and the reason for your refund request.
We will review your request and respond within 3-5 business days.
​
Processing Refunds
Approved refunds will be processed within 7-10 business days to the original payment method. Please note that it may take additional time for the refund to appear on your statement depending on your financial institution.
​
Changes to the Refund Policy
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page, and we encourage you to review our refund policy periodically to stay informed of any updates.
​
Contact Information
If you have any questions about our refund policy or need assistance, please contact us at:
Email: networxllc@sbcglobal.net
​
*** Courses and packages are not transferable in whole or in part!